FAQ - Grog Shop

FAQ

A: Yes! Our Twitter and Instagram handle is @thegrogshop, and you can find us on Facebook at Grog Shop. You can also buy tickets to our shows from our Facebook event pages!

A: PRACTICE! LOL! Just kidding! But no, yeah, you should practice. We’re located at the corner of Coventry and Euclid Heights Blvd. in Cleveland Heights.  Look us up on Google Maps for precise directions and location info.

A: We’re working hard to get all of the merch orders we get out the door, but please remember we aren’t Amazon. Our orders go out through USPS and have averaged between 7-14 business days to show up. Don’t forget: Saturday and Sunday aren’t considered business days by the USPS!

A: Good question. When shows are postponed due to COVID, you are able to keep your tickets for use when the show is rescheduled. If you cannot make the new date, we will refund your ticket.

A: I don’t know, can you? But really though, the best way to reach us is by email. Send us a link to your music, what dates you’re looking for, a phone number, and a little bit about you/your band. More often than not, unsolicited press packages end up in a dusty corner never to be heard from again. Please wait at least 2 weeks after emailing us to call. We get a lot so it often takes us a while to get through it all.

A: Yes! Every area in the venue from the front door to merch sales to the bar to our restrooms are ADA accessible. During COVID when we have seated events, over 50% of our seats are ADA accessible. During non-COVID times, almost all of our shows are GA, with no seats.

A: Oh, you lucky so-and-so, we TOTALLY have sound! We have a 32-channel board that’ll fill our comfortable, air-conditioned room with your genius through 8 speakers capable of up to 110db of raw rock power without distortion. And there are monitors, too! Download our tech packet here.

A: Our list is kind of huge, and it changes too much to make it worth the trouble to post it and keep it updated. Sorry, that’s just real. We stock the usual round of domestics, popular imports, local brews and micros, plus seasonals and a deeper micro and import selection for the adventurous. We’ve never in our history heard complaints about our beer selection being insufficient.

A: All the parking in the Coventry district is street parking or in metered lots, so keep that in mind when you’re deciding whether to ride your bike here or drive your 27 foot RV. After 6pm, street parking is free, but if you’re going to park in a lot, you’ll need quarters. The Cleveland Heights Police are vigilant about ticketing, so you need to be vigilant about your meter being sufficiently fed. If you’re in a band that’s playing here and you’re loading in, load-in is through the front doors. If you can’t find a load-inably nearby spot on the street, you can double-park (with your hazards on) in front of the club for as long as you need to QUICKLY load in.

A: We’re at the southern end of a historical business/hangout district, and there are plentiful cool shops and restaurants. From sports bars and sandwich shops to upscale dining and wine bars to locally-owned coffee and pizza slice places to like 3 or 4 AMAZING Asian restaurants, whatever you might want to eat (vegan and gluten-free included!) is readily available within walking distance. And pretty much every kind of boutique, used book shop, vintage toy store, antique shop or record store is on the strip too. For far more details than we can effectively provide here,  check out the Coventry Village website.